Privacy Policy

1. Introduction

Pristine Clean ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pristineclean.ca, use our services, or communicate with us.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect several types of information from and about users of our services, including:

2.1 Personal Information

Personal information is information that can be used to identify you individually. This may include:

• Name, email address, telephone number, and postal address
• Payment information when you purchase our services
• Information provided when completing forms on our website
• Records and copies of your correspondence with us
• Details of transactions you carry out through our website

2.2 Non-Personal Information

As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our website, including traffic data, location data, logs, and other communication data
• Information about your computer and internet connection, including your IP address, operating system, and browser type
• Information collected through cookies, web beacons, and other tracking technologies

3. How We Collect Your Information

We collect information from you in the following ways:

• Direct collection: when you provide it to us directly by filling out forms, creating an account, purchasing services, contacting us, or subscribing to our newsletter.
• Automated collection: using cookies and similar tracking technologies as you navigate our website.
• From third parties: we may receive information about you from third-party service providers or business partners.

4. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information, such as updates to our terms, conditions, and policies
• Respond to your comments, questions, and requests
• Send you marketing communications about our services, offers, promotions, and events
• Personalize your experience and deliver content and service offerings relevant to your interests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

5. Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

• To our service providers: We may share your information with contractors, service providers, and other third parties we use to support our business.
• For business transfers: If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
• For legal purposes: We may disclose your information to comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To protect rights: We may disclose your information to enforce our agreements and protect the rights, property, or safety of Pristine Clean, our customers, or others.

We do not sell, rent, or trade your personal information with third parties for their marketing purposes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Our Cookie Policy provides more detailed information about how we use cookies and similar technologies and how you can control them. Please see our Cookie Policy for more information.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to erase your personal information
• The right to restrict processing of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

11. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on our website or by other appropriate means. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our website and this Privacy Policy to check for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Pristine Clean
123 Clean Street
Toronto, ON M5V 2K6
Canada

Email: [email protected]

Phone: (416) 555-1234